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MEET THE FOUNDER AND INSTRUCTOR
Michael D. Sgro, CPBC, PMP, ELC is an educator, coach—and recruiter of superheroes. Based in Syracuse, New York, he empowers professionals and organizations to unlock their full human potential through emotional intelligence, relationship building, and what he calls “people math.”

The Empathic Leadership Credential (ELC) credential equips leaders, coaches, educators, and professionals with the ability to intentionally apply empathy as a leadership competency, conflict-resolution tool, and human connection framework.
Location
DAY 1 AM
Downtown Syracuse
Best Western Hotel, 13202
DAY 1 PM
EMPATHY MODULE B
Dates & Times
SEPTEMBER 21-23, 2026 from 8AM-3PM DAILY
DAY 2 AM
EMPATHY MODULE C
DAY 2 PM
EMPATHY MODULE D
DAY 3 AM
EMPATHY MODULE E
DAY 3 PM
CREDENTIAL CEREMONY
EMPATHY MODULE A
Agenda
ELC COHORT
PREWORK
SUMMER LEARNING ACTIVITIES
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